Singapore Airport Guide to Singapore Changi Airport (SIN)

Singapore Airport Services

Singapore Changi Airport Services are located within their 4 terminals for the amuse and comfort of the passengers while waiting for their flight.

Although you could think about ordinary airport facilities such as cafés, restaurants, shops, duty free shops, resting rooms, etc. The truthiIs that Singapore Changi Airport Services may bring you a new concept of entertainment never seen before in an airport complex.


There are several ATMs at Changi Airport distributed throughout the terminals:

- Terminal 1: ANZ, HSBC, UOB.
- Terminal 2: UOB, Citibank, HSBC Singapore, DBS, Citibank, Bank of China.
- Terminal 3: HSBC, State Bank of India, DBS, Bank of China.
- Terminal 4


Lost baggage

At Changi Airport we can find a couple of lost baggage agencies:

- Dnata Singapore:

Terminals 1-3: +65 6723 1188 (24 hours)

Terminal 4: +65 6581 1595 (05:00 am to 02:00 am)

- SATS: 
Terminals 1-4: +65 6597 4500 (07:00 am to 11:30 pm)

For Singapore Airlines: +65 6224 4243 (07:00 am to 11:30 pm)

For lost luggage on board please contact with your airline or their handling agent.

If your luggage was lost at any of the terminals, please contact Customer Service Office: (+65) 6595 6868.


Lost & found

For items lost within Singapore Changi Airport Terminals and to retrieve them, please fill the lost items web inquiries form at Singapore Changi Airport official website. 


Additional services

- Hotel reservation counters
- Shower & spa services
- Porter service
- Local SIM card purchase
- Beauty care


Free-to-use rest areas

Whenever you need to take a nap and rest, you can find free-to-use rest areas in each of the 3 Terminals:
- Terminal 1: Snooze Lounge at Transit East level 3
- Terminal 2: Sanctuary Lounge at Transit North Pier opp E5, Oasis Lounge at Transit North Pier Opp E11.
- Terminal 3: Snooze Lounge at Transit North Mezzanine.
- Terminal 4: Snooze Lounge, Departure Transit, level 2M, Transit Hall.


Business Centers

Do you need to prepare an important meeting or simply send an email? Then come to any of Business Centers located throughout the airport terminals. They are open 24 hours daily, find yours at Transit Hotels:

- Terminal 1: Level 3 of Departure Transit Lounge East. Phone: +65 6542 5538
- Terminal 2: Level 3 of Departure Transit Lounge South. Phone: +65 6542 8122
- Terminal 3: Mezzanine level of Departure Transit Lounge North. Phone: +65 6507 9788


Entertainment Deck

In Terminal 2 there’s the Entertainment Deck, a place where passengers can play some video games, see movies, watch TV, eat some snacks, while waiting for their flight. Some of the services offered at Entertainment deck are: Xbox Kinect room, MTV booth, Movie theatre, Xbox 360 / PlayStation 3 and café.

Location: Departure Transit Lounge Level 3 (next to Sunflower Garden).


Information and Customer Service

Missing some information? Need help? You can approach to the Information and Customer Service counters in each 4 terminals and ask for information, inquiries or for special needs (loan of wheelchairs and strollers).

Phone: +65 6595 6868


Family zones

Since an airport is a really hectic place for children, Changi Airport has habilitated baby rooms in each terminal and a Family Zone in Terminal 2. Baby rooms are full equipped with everything needed to take care of a baby. Services available: Diaper changing rooms and nursing rooms, as well as a playground and TV with cartoons.

Location: Departure Transit Lounge Level 2, opposite playground.


Prayer Rooms

Need to pray while waiting for your flight? Then you can come to any of the multi-confessional Prayer Rooms habilitated in all 3 terminals:

- Terminal 1: Arrival Hall West, Transit Area
- Terminal 2: Departure Transit Lounge North Level 2
- Terminal 3: Departure Transit Lounge South Level 2
- Terminal 4: Departure Transit, Level 2M, Transit Hall


Some of Singapore Airport Services are:

- Baby care room
- Baggage stores
- Business Centers
- Clinics and Pharmacies
- Convenience stores
- Free rest areas
- Ground Transport Concierge
- Free Wi-Fi connection
- Lost & Found baggage claim
- Money Changers
- Transit hotels
- Smoking areas
- Prayer rooms
- Post offices
- Information and customer service